Return & Refund

You have the option to exercise your right of withdrawal and return the goods to us within 14 days of receipt. Please log in to your Customer account and initiate the returns process.

If you are not satisfied with your product at a later date, please contact us at service@koziol-shop.de.

Have you bought something in our "old" online shop in the last few days and would like to return products? Then please contact us at service@koziol-shop.de.