Shipping policy
We ship your online order with DHL, so your favorite products are usually with you in 1-3 working days.
After shipping, you will receive your tracking number by e-mail - please also check your spam mailbox.
Within Germany, delivery is free of charge from a total order value of
€ 39.00 shipping is free of charge. Below that it costs € 4.95 incl. VAT.
Within the EU the shipping costs are € 14.95.
Outside the EU we also ship to almost all countries, the shipping costs here are € 19.95. If you cannot select your country, please contact us at service@koziol-shop.de.
Customs costs:
All our orders are shipped from Germany. For this reason, there are no customs duties or import taxes within the EU.
Please note that there may be different regulations regarding customs duties or import sales tax outside the EU. These fees are 100% payable to the customs authorities of the country of destination & must be paid by you.
If you refuse to accept the parcel, the fees will still be charged. These will then be deducted from the credit note in the event of a return.
Translated with DeepL.com (free version)
After shipping, you will receive your tracking number by e-mail - please also check your spam mailbox.
Within Germany, delivery is free of charge from a total order value of
€ 39.00 shipping is free of charge. Below that it costs € 4.95 incl. VAT.
Within the EU the shipping costs are € 14.95.
Outside the EU we also ship to almost all countries, the shipping costs here are € 19.95. If you cannot select your country, please contact us at service@koziol-shop.de.
Customs costs:
All our orders are shipped from Germany. For this reason, there are no customs duties or import taxes within the EU.
Please note that there may be different regulations regarding customs duties or import sales tax outside the EU. These fees are 100% payable to the customs authorities of the country of destination & must be paid by you.
If you refuse to accept the parcel, the fees will still be charged. These will then be deducted from the credit note in the event of a return.
Translated with DeepL.com (free version)
